“As a nail tech, I know more about my clients than their friends, family and partners do”

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“As a nail tech, I know more about my clients than their friends, family and partners do”
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From providing a sympathetic ear to offering advice, nail techs have become the therapists we never knew we needed

Metta Francis, a mobile nail technician from London, feels the same. “I immediately saw the impact of my visits. As I was being welcomed into clients’ homes, they became comfortable around me and really took our appointments as a time to unwind, unload and chat,” she says.

“It’s important to cultivate a safe space for them to relax and unwind and that is what I try to provide each day” “My clients definitely opened up during the treatments, and there’s something quite intimate about holding someone’s hand or foot for an hour or so.” For Francis, who has worked in the industry for over 11 years, there was one moment in particular that really highlighted the significance of her job and its impact on her clients’“I remember when a client opened up about quite a hard situation they were experiencing with their. There were a lot of emotions and tears and, at that moment, I listened, squeezed my client’s hand and asked them if they would like a hug.

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