Apple Inc. on Saturday said that recent claims of new iPhones getting too hot to the touch are due to software and app-related bugs and that fixes are coming soon.
The company said the device can get warm in the first few days as the device works overtime to get set up and restore a user’s data, due to a bug in the latest iOS 17 software, and because of some third-party apps overloading the system. Bloomberg News reported on the issue last week.
Apple told Bloomberg it is working with developers behind the apps causing the iPhone to overheat and that fixes are in the process of being released. A spokesman said that Instagram from Meta Platforms Inc., Uber Technologies Inc.’s app and the game Asphalt 9 have caused the device to run warmer than normal. Instagram already mitigated the problem with its app on Sept. 27, Apple said.
Apple also said the issue is not a safety problem and will not impact the performance of the iPhone longterm. It added that USB-C charging, the new standard included with the latest models, is not a cause of the issue. It did, however, say that the use of a large charging adapter — those that offer speeds above 20 watts — could cause iPhones to temporarily feel hotter than usual.
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