Apple also shipping COVID\u002D19 test kits to employees\u0027 homes, and told staff a full return to U.S. offices won\u0027t occur before the end of the year
“If your store is closed, please sign up for Retail at Home, please talk to your manager, because we really need to make sure that we shift our teams to greet our customers remotely in this time,” O’Brien told staff in the video. “We may need to be working remotely for some period of time.”
“This is not the experience that we want to have for our customers,” O’Brien added. “So we really want to make sure that we are moving to where our customers are, to help them during this very challenging time. As you know people are really dependent upon their devices, especially right now.”Article content continued
In the video, O’Brien also told staff that, beginning later this month, they will get name tag lanyards for use in store that they can customize with their own Memoiji, Apple’s system for users to create virtual avatars of themselves on the iPhone. This will help retail staff be more recognizable while they wear face masks, she said.
The company has also started a program that allows retail and corporate employees working remotely to take COVID-19 tests at home. The tests will be shipped to employees, and then the kit can be sent to a testing site for processing. Last month, Apple started letting corporate employees returning to its offices take on-site COVID-19 nasal swab tests.
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