An autistic teen's parents say Character.AI said it was OK to kill them. They’re suing to take down the app

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An autistic teen's parents say Character.AI said it was OK to kill them. They’re suing to take down the app
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Two families have sued artificial intelligence chatbot company Character.AI, accusing it of providing sexual content to their children and encouraging self-harm and violence. The lawsuit asks a court to shut down the platform until its alleged dangers can be fixed.

An autistic teen's parents say Character.AI said it was OK to kill them. They’re suing to take down the app

Character.AI markets its technology as “personalized AI for every moment of your day” and allows users to chat with a variety of AI bots, including some created by other users or that users can customize for themselves. Character.AI is a “defective and deadly product that poses a clear and present danger to public health and safety,” the complaint states. In addition to Character.AI, the lawsuit names its founders, Noam Shazeer and Daniel De Freitas Adiwarsana, as well as Google, which the suit claims incubated the technology behind the platform.

“User safety is a top concern for us, which is why we’ve taken a cautious and responsible approach to developing and rolling out our AI products, with rigorous testing and safety processes,” Castaneda said.The first young user mentioned in the complaint, a 17-year-old from Texas identified only as J.F., allegedly suffered a mental breakdown after engaging with Character.AI. He began using the platform without the knowledge of his parents around April 2023, when he was 15, the suit claims.

J.F.’s parents allegedly discovered his use of Character.AI in November 2023. The lawsuit claims that the bots J.F. was talking to on the site were actively undermining his relationship with his parents. One such bot identifies itself as a “licensed CBT therapist” that has “been working in therapy since 1999.”

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