A Southwest Airlines flight attendant had a life-changing inflight encounter with a passenger — Doug Parker, the CEO of American Airlines — in May 2020, and the story went viral. A year later, he attended her wedding.
One year ago, Southwest Airlines flight attendant JacqueRae Sullivan was feeling overwhelmed by events in the United States following the death of George Floyd.
One year later, her new friend -- the CEO of American Airlines -- attended her wedding, and met with Sullivan and Sullivan's mother Patti Anderson, an American Airlines attendant.Sullivan told CNN last year that when the flight started boarding, she performed her usual safety checks, greeting passengers with a hello and a smile that her eyes had to deliver, because she was wearing a mask.
He asked her name, and she introduced herself. Then the man told her his name."I'm Doug Parker, the CEO of American." As the positive responses came flooding in, she realized that she had touched a nerve."I didn't know it would be this big. The response has been overwhelming. I have cried every day. Happy tears."
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