'I recognise how this type of pressure, associated with service delivery issues, can cause to staff to feel distressed at their inability to deliver the care they would want to'
The ambulance service has issued a warning to workers about staffing levels in the coming weeks saying its position is "significantly depleted".
Read more: Cavehill Road robbery: Man armed with knife threatens staff and makes off with sum of money "Call handler staffing in our Emergency Control Room is particularly challenged over the week due to a high number of Covid absences. We have sought support from EMAS and SAS who have agreed to take calls during peak demand periods.
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