Amazon said it has sued the administrators of more than 11,000 Facebook groups allegedly responsible for facilitating the purchase and sale of fake reviews on Amazon's marketplace in seven countries.
Washington Amazon said Tuesday it has sued the administrators of more than 11,000 Facebook groups allegedly responsible for facilitating the purchase and sale of fake reviews on Amazon's marketplace in seven countries.
The group operators are accused of recruiting people to write fake or misleading product reviews in exchange for money or free items, Amazon said in a release. Fake reviews have been a headache for Amazon for years and can lead to consumers buying sub-par or questionable products. But the issue grew much worse during the pandemic, when demand for e-commerce exploded and unscrupulous merchants found new opportunities to use fake reviews to juice their business.
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