Amazon was sued Wednesday by Federal Trade Commission.
FILE - An Amazon Prime delivery vehicle is seen in downtown Pittsburgh on March 18, 2020. The Federal Trade Commission sued Amazon on Wednesday for what it called a years-long effort to enroll consumers without consent into its Prime program and making it difficult for them to cancel their subscriptions.
Company leaders slowed or rejected changes that made canceling the subscription easier, the complaint said. It argued those patterns were in violation of the FTC Act and another law called the Restore Online Shoppers’ Confidence Act. “Amazon tricked and trapped people into recurring subscriptions without their consent, not only frustrating users but also costing them significant money,” Khan said in a prepared statement. “These manipulative tactics harm consumers and law-abiding businesses alike.”The tech giant has faced other lawsuits accusing its Prime cancelation process of being too complicated.
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