CTA President Dorval Carter got THE talk of a lifetime.
Carter offered updates on what the CTA is doing to tackle the many issues the agency is juggling – and taking public heat for. But he also had an eye toward mending fences with the alderpeople who blasted him for not appearing earlier despite the struggles the system is facing.
“This is a system that you all need to take seriously, need to take care of, and I feel like since 2020 that has not happened,” Taylor said. “It is very expensive to own a car, to have car insurance, and gas is $5. We depend on CTA, and the thought that you all have dropped the ball is problematic for me.”
“I am not doing service cuts,” Carter said. “I’ve been fortunate to be in a position where I’ve gotten the funding from the federal government to allow us to maintain the level of services that we can provide. I now need to get the human resources to provide it. There is nothing in my budget, there is nothing in my plans that suggest anything around cutting service. In fact, I’m looking at ways that I can extend and enhance service.
“No one has a magic bullet that’s going to make this go away right away. But it requires a lot of hard work ... to do the things we think we can do to make that system more reliable,” Carter said. He talked about efforts to coordinate with the Chicago Police Department. And he talked about another area of concern for riders – the number of people living with homelessness and mental health problems.
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