Airlines are adjusting prices and adding capacity to help with evacuation efforts in Yellowknife.
WestJet and Air Canada both said they are taking steps to avoid elevated prices, adding extra flights and swapping in bigger planes amid the rapidly unfolding situation up north.
WestJet has adjusted fare classes to avoid price escalation and has announced flexible guidelines for changes and cancellations for all guests travelling to Yellowknife between Aug. 17 and 22, Kaiser said. He acknowledged some social media posts saying fares were hiked amid the emergency but said they are not correct. Some of the screenshots of particularly high fares show"complex itineraries involving multiple flights, and sometimes multiple carriers, rather than direct flights out," he said.
"At this point, flights for the next few days are completely full, but we are monitoring the situation and will adjust our schedule as we can. We have also put in a goodwill policy for customers to change their flights booked for travel up to August 30, or to obtain a refund," he said.
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