Air Canada said an incident with its IT systems was stabilizing but that travellers should still expect delays and cancellations. Read on.
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In its daily travel outlook, the carrier said that while its IT system is now stable, flights may be affected at nine of Canada’s busiest airports, including Toronto’s Pearson, Montreal, Vancouver and Calgary.Sign up to receive daily headline news from the Calgary Herald, a division of Postmedia Network Inc.By clicking on the sign up button you consent to receive the above newsletter from Postmedia Network Inc.
“Air Canada has stabilized its communicator system and it is functioning normally. However, due to the effects of Thursday’s IT issues on our schedule, some flights may be delayed this morning as we reposition aircraft and crew,” it said in an emailed statement. “Customers are advised to check the status of their flight before going to the airport. Our flexible travel policy remains in effect for customers to change their travel plans at no charge.”
The source of the disruption was in the system used by the airline to communicate with aircraft and monitor their performance, which Air Canada has been in the process of upgrading.
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