A new report says Air Canada ranked last in on-time performance among the 10 largest airlines in North America.
A new report says Air Canada ranked last in on-time performance among the 10 largest airlines in North America, as some carriers north of the border struggle to find their post-pandemic footing despite much better outcomes than the travel turbulence of 2022.
North American airlines' average on-time performance stood at 66 per cent, the worst by far of any of the regions tracked in the report, including Europe, Latin America and the Middle East and Africa. Last month, the International Air Transport Association called out air traffic control organizations in North America, which include Nav Canada, for staffing shortages that"continue to produce unacceptable delays and disruptions."
"If these issues aren't resolved now — or over the next week or so — you're going to see in late July and early August identical challenges as this last weekend,'' Dee said in a July 4 interview. The proposals seek to shore up passengers' right to assistance, entitlement to compensation for denied boarding, and rules around prompt refunds regardless of the cause of flight disruption.
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