Advocates and Air Canada's CEO served up opposing views of on-board accessibility for passengers on Tuesday, though both sides agree that consistency remains a problem.
‘s CEO served up opposing views of on-board accessibility for passengers on Tuesday, though both sides agree that consistency remains a problem.
“No one’s come to see me. There’s no way to contact anyone. I’m having to go to the washroom. I can’t get something to eat,” she said.WestJet, Air Canada to charge more for checked baggage Earlier this year, the carrier formed an advisory committee made up of customers with disabilities and launched the “sunflower program” where a lanyard worn by travellers indicates to staff they may need assistance — the first airline in North America to do so.Rousseau said he was open to more transparent rules around reporting complaints, though he said that other aviation players should be included and any measures should be “non-punitive.
“Washrooms are not designed for use by anybody who is not in perfect physical condition, and they are certainly not wheelchair-accessible,” said Liberal lawmaker Annie Koutrakis.
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'Passed like a baton': Advocates, Air Canada CEO clash on accessible travelAdvocates and Air Canada's CEO are serving up opposing views of accessibility in the country's aviation system.
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‘Passed like a baton’: Advocates, Air Canada CEO clash on accessible travelOTTAWA — Advocates and Air Canada's CEO are serving up opposing views of accessibility in the country's aviation system. Michael Rousseau, who heads Canada's...
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Advocates and Air Canada's CEO Clash Over Accessibility in Aviation SystemAdvocates and Air Canada's CEO have differing opinions on the accessibility of the country's aviation system. While the CEO claims that the majority of passengers requesting special assistance have a positive experience, disability rights advocate David Lepofsky argues that the statistics do not reflect the reality for many people with disabilities. Lepofsky calls for stricter rules and tougher enforcement to ensure consistency and accountability. Multiple incidents of poor accessibility have been reported in Canadian airlines, highlighting the need for improvement.
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‘Passed like a baton’: Advocates, Air Canada CEO clash on accessible travelOTTAWA — Advocates and Air Canada's CEO are serving up opposing views of accessibility in the country's aviation system.
Read more »
‘Passed like a baton’: Advocates, Air Canada CEO clash on accessible travelOTTAWA — Advocates and Air Canada's CEO are serving up opposing views of accessibility in the country's aviation system.
Read more »
‘Passed like a baton’: Advocates, Air Canada CEO clash on accessible travelOTTAWA — Advocates and Air Canada's CEO are serving up opposing views of accessibility in the country's aviation system.
Read more »