Air Canada cancelled almost 10 per cent of its flights at Toronto Pearson International Airport in the first week of June.
Peter Fitzpatrick, a spokesman for Air Canada, told CTV News Toronto that Pearson, in particular, has been impacted by wider issues impeding the regular flow at airports and for airline operations.
Those challenges include staffing shortages, longer security and customs times and recurring air traffic control limitations. “These can have knock-on effects not only for our customers but can also impact our employee resources and operations,” Fitzpatrick said. While Fitzpatrick acknowledged that these issues have posed challenges, he said Air Canada is currently moving more than 100,000 customers per day.
Meanwhile, WestJet data shows that about two per cent of the airline's departing flights and three per cent of arriving flights at Pearson were cancelled the first week of June.
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