It's becoming clear that AI is going to whack the mediocre middle of office workers
That was the verdict a top tech executive shared with me recently, describing the impact he predicted AI would have on the workforce. And while the phrasing might seem a bit harsh, there's growing evidence that he might be on to something.
In other words, the lessons learned from months or years of experience are baked into an AI tool. As novice workers get access to these tools, they're supercharged, helping them close the gap in performance with more experienced colleagues. It isn't just customer support work where this dynamic could take hold. Microsoft CEO Satya Nadella, for example, recently toldI mean, to give you a concrete example, developers who are using GitHub Copilot are 50-odd percent more productive, staying more in the flow. We have around 100 million professional developers, we think the world probably can get to a billion professional developers.
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