Small and midsize businesses (SMBs) are as dependent as ever on the latest technology trends that will enable their companies to prosper, from the fintech...
to prosper, from the fintech platforms that run their payment systems to leveraging social media to reach a broader audience.at the 2024 Milken Conference to talk about how businesses are fighting"the fear of irrelevance" in the transition to becoming digitally native and embrace new software that will help owners scale and grow.
Addressing fears of job replacement and workplace reductions fueled by AI, Duggal ultimately believes artificial intelligence is useful in cutting out mundane tasks and will benefit workers by" a cape on a human to make them superhuman. And so you are actually being more productive."We've got the founder of Builder A. I go.
But broadly speaking, what we're seeing, especially on the medium side, is companies are looking at software as a way to remove variances in their customer experience.Uh, co. Um, but also really interesting is they're looking at using software to create new business around existing existing traditional business.But when we talk about a I in general, I mean gen A. I obviously is the advancement we've been watching.They might use chat GP T to ask a question.
So much of the fear around a I has been about job replacement, but as I think about small businesses, often times they are strapped for resources in many ways.I think you've hit it on the nail, right?I think what it does is it removes things you do in a job now, Um, what does that mean, Right, so it means that the mundane, for example, I don't take notes anymore.
There's nine developers worth of demand, so we just don't have enough people that can build all the software, and that is growing massively the like the the most conservative numbers I've heard is like 36% cargo.
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