AI eases the burden of repetitive HR work, but the human touch is still needed

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AI eases the burden of repetitive HR work, but the human touch is still needed
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Companies are using AI to write job descriptions and sift through resumes, and candidates are using it to file more applications

AI can help write job descriptions and handle other routine tasks, but HR executives still need to be involved to ensure the right candidates rise to the top.If you’re looking for work, there’s an increasing chance that the job description you’re reading was written by artificial intelligence.

“The balance is between efficiency through automation and being able to represent the culture and uniqueness of the organization that’s posting the job. You want the job description to be written so the right person will want to apply for the work,” Mr. Curley explains. “Like every other kind of tool we bring into the digital workplace, AI can be helpful to human resources because it can handle so much work that’s repetitive, and that includes writing job descriptions,” says Pamela Lirio, associate professor of human resources management at the University of Montreal.

Companies can buy ATS tools off the shelf or create their own, which is what financial companies like to do for security reasons. An AI-based ATS helps companies sift through resumés faster, focusing on those that have words and phrases that come closest to matching the job description, which may also have been AI-generated, she explains.

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