AG Ferguson files lawsuit against Puppyland; alleging false health guarantees, predatory loans FOX13
. The owners, Kayla and Justin Kerr, formerly owned Puppyworld in Olympia and have Puppyland-branded stores in Georgia, Idaho and Texas. Puppyland has been in operation since 2018. More people from the community are coming forward with concerns after Q13 News ran a story about Puppyland in Renton back in 2019, where a couple accused the company of an expensive and confusing puppy leasing agreement.
"The purchase of a family pet is a significant and meaningful transaction," Ferguson said. "Businesses that sell puppies and other pets have an obligation to consumers not to deceive them or take advantage of them. We will continue working to ensure Washington families seeking to purchase a household pet are treated fairly.
Ferguson's lawsuit alleges the store advertised industry-best breeding standards and health guarantees for its animals, telling prospective customers that its puppies met rigorous health and breeding standards and that the company stood behind these assurances with a money-back guarantee. The lawsuit asserts that the store designed its business to manipulate consumers into signing predatory loans without a meaningful opportunity to review the terms, an unfair practice in violation of the Consumer Protection Act, according to the release.
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