After Sunwing halts Saskatchewan service, some stranded passengers may return via Edmonton
In a message on Twitter, the company said it is aware that its operations have not been up to the expected standard and it is not serving customers properly.
“A passenger can choose to take a refund if they wish to, but that means Sunwing is off the hook in terms of its other obligations from that point on.” Lukacs explained other airlines are guilty of this too, but if they cancel a flight and can’t rebook passengers within 48 hours, they must book customers on other airlines.
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