Wharton professor and organizational psychologist Adam Grant explains how to prevent toxic culture and burnout at your company. This premium story was unlocked by IndeedforSMB
, and healthcare packages are common incentives, company culture is 10 times as important as any other measurable factor driving people from their jobs. That's according to Adam Grant, an organizational psychologist and professor at the Wharton School at the University of Pennsylvania who gave a talk about the subject at Goldman Sachs' 10,000 Small Businesses summit on Tuesday.
Instead, business owners should conduct"stay" interviews to find out what's working and what's broken. For example, if you ask employees why they joined the company and what's keeping them there, you'll begin to recognize what's driving turnover. But simply asking employees for honest feedback isn't always enough to make them feel comfortable giving it. Grant suggests leaders talk about their own weaknesses and read feedback they've received to their teams, to prove that they can receive constructive criticism.
Instead of relying on those practices and old traditions, ask,"Are they effective for us in the business environment that we're in now?" Grant suggests doing this at least twice a year because the threats and opportunities you face are going to change. But ideally, it should be built into your company culture.The pandemic has taken a toll on people's work and personal lives, so workplaces have begun to question how their practices affect employees' mental health.
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