Rose Marie Counts made headlines in January when she said she lost her job at a Sheetz convenience store because her knocked-out teeth violated the chain’s “smile policy.” Now she…
because her broken teeth — knocked out by her abusive ex-husband — violated the chain’s “smile policy” now has something to smile about.
According to Counts, twenty years ago her then-husband head-butted her in the mouth after she forgot to turn off a light, knocking out some of her teeth and leaving others chipped and broken. Over the years, her mouth health deteriorated to the point that she had no teeth on top and was missing teeth on the sides and suffering from infected gums, she said. Her damaged bottom teeth could be seen when she smiled.The only teeth Counts had left was her bottom row, which was damaged and decaying.
The former convenience store worker’s Facebook post about her plight got lots of attention — and led to her new, free smile.Store policy reportedly states that “Sheetz believes that an employee’s smile during interactions with customers and coworkers is critical to creating the sense of hospitality in our stores that we strive for.”
“Not having teeth messes with digestion, speech and nutrition,” said Rubinshtein, who is part of a family practice called. “Her bite was collapsed. We rebuilt the missing teeth and saved the bottom teeth. There was extensive decay, broken-down teeth and her gums needed work. After bringing in a periodontist and other specialists to restore the mouth, we did root canals and made sure her health was stable. Then we used a combination of veneers and dentures to rebuild her teeth.
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