The departments that paid for work hadn’t even noticed it wasn’t actually done until the government stated looking for double-dippers
Travellers use their phones as they line up at the Ottawa International Airport on Dec. 23, 2022. The scandal around the ArriveCan app, which was used to track cross-border travellers during the COVID-19 pandemic, has morphed into a series of problems with dysfunctional IT procurement across the federal government.
The federal government didn’t hire those programmers. It did what it often does: It contracted companies to supply programmers and bill for their work. Those contractors don’t have much of an incentive to sniff out overbillings. They make a hefty commission on every hour the programmers bill. But the cases of belatedly discovered fraud only prove abuse is a feature built into the system. The problems don’t stop with the seven cases.
seven programmers, who billed through 35 different companies. The businesses, officials testified, didn’t know that the others had hired the same individuals. “I just don’t know how the departments can have such lax oversight,” said Edmonton Conservative MP Kelly McCauley, who sits on the public accounts committee.
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