Leaders and team members must tap into a new social contract to unleash growth.
reinvent his company. As the incoming CEO of NI , a Texas-based automated test and measurement engineering firm, he wanted to speed up decision-making and accelerate growth. He wanted pushback and alternative directions from his leadership team but was met with conflict avoidance. One team member recalls, “We were overly polite but not necessarily kind to one another. And people certainly didn’t speak their minds.
At the Greenlight Research Institute we have conducted more than a thousand diagnostic assessments of teams over two decades. We have researched and coached established companies including Unilever, Hitachi, Verizon, and GM, along with a number of fast-growing start-ups and unicorns. Among our findings is that 71% of team members aren’t committed to elevating one another by offering feedback on professional capabilities and business practices and performance.
Our team does not avoid conflict. Members challenge one another openly and speak candidly in service of our mission, even when it feels risky to do so or when we are outside our areas of expertise. Members meet their goals and commitments. We hold one another accountable and are dedicated to doing whatever it takes to succeed together.
Dillon Marsh photographs the giant communal nests of sociable weaverbirds, which typically nest in trees but have adapted to the barren landscapes of the southern Kalahari Desert by using the utility poles that cut across their habitat.
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