Chicago will likely be “a bigger and bigger part” of Uber’s workforce, CEO Dara Khosrowshahi said during an appearance in the city.
for its freight arm and Chicago operations. Chicago was a natural choice for the freight business because of the city’s reputation as a logistics hub, and the company’s other divisions also have large presences here, Khosrowshahi said.Khosrowshahi made his comments during a conversation with Foot Locker CEO Mary Dillon before the Economic Club of Chicago Thursday evening.
Uber is benefiting from a shift in spending away from retail and the purchase of goods toward services, as residents once again venture out after COVID-19 surges. While consumers might be spending less on big-ticket items like homes, Uber hasn’t seen any signs of pullback in spending on everyday items like ride-shares to dinner, Khosrowshahi said.“Our business in Chicago now is booming,” he said.
Inflation is driving up prices, but a bigger factor is a shortage of Uber drivers, he said. The number of drivers has been growing, which is improving estimated arrival times and lowering surge prices, he said. And inflation is encouraging more people to begin driving for Uber, as they seek ways to earn extra cash for items like groceries, he said.
Partly behind the shortage of drivers was a shift during the pandemic toward delivering food. Some drivers have been slow to return to transporting passengers because of safety concerns, he said.
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