A family in Ohio received 55,000 copies of the same statement from a college student loan company.
Instead, when Dan Cain went to the Twinsburg Post Office to find 79 bins of mail, each containing roughly 700 copies of the same letter addressed to him, he knew something was very wrong. "I was shocked. Are you kidding me? Who makes that kind of mistake?" Cain told CNN affiliate WOIO.The letters were from the College Avenue Student Loan Company. The company had intended to send Cain and his wife a statement for a student loan they took out for their daughter's tuition.
"However, the Postal Service is committed to providing the best customer service so every piece of mail we receive will be delivered to our customers."Compounding the mistake, the 55,000 letters had an incorrect payment amount, according to Cain. The company used the wrong interest rate to calculate the payment, he said.The company apologized for that mistake as well and said Cain would receive a new, corrected statement, Cain said. This time, Cain hopes it will be a single letter.
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