The Centre for Addiction and Mental Health reports that the national 988 suicide helpline has received more than 300,000 calls and texts in its first year. Dr. Allison Crawford, chief medical officer, emphasizes the importance of quick response times to assist those in mental health crisis.
TORONTO — The Centre for Addiction and Mental Health says responders have fielded more than 300,000 calls and texts since the launch of the national 988 suicide helpline a year ago.
The average wait time in October was 44 seconds for phone calls and one minute and 47 seconds for text — a response time Crawford says they are continually working to improve. The Centre for Addiction and Mental Health leads the helpline, working with more than 2,000 responders from 39 community agencies across the country.
Suicide Helpline Mental Health Canada 988 Calls Texts
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