A 911 operator can be heard at times chastising a caller who was moments from dying in a flash flood for getting her vehicle stuck in the fast-rising waters, audio recordings released by Arkansas authorities show.
Authorities in Arkansas have released audio recordings of a 911 call between an operator and a woman who was moments from dying in a flash flood, in which the dispatcher can be heard at times chastising the caller for getting her vehicle stuck in the fast-rising waters, and even, at one point, telling her to"shut up."
Stevens had trouble describing her exact location during the 22-minute call, police said, and flooding limited the ability of first responders to reach her."You're not going to die. Hold on for one minute," the operator said in return."I understand that you are scared but there is nothing I can do sitting in this chair," the operator said."So, you are going to have to hold on and I'm going to send you somebody.
According to the police timeline, the call between Stevens and the operator ended at 5 a.m. Two minutes later, first responders had reported finding Stevens' vehicle but were not able to reach the SUV.
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