911 dispatcher lectured woman who drowned on phone: 'I don't know why you're freaking out'

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911 dispatcher lectured woman who drowned on phone: 'I don't know why you're freaking out'
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A 911 operator in Arkansas told a woman, who drowned on the phone, 'I don't know why you're freaking out.'

Police in Fort Smith, Ark. have launched an investigation after a"callous and uncaring" 911 dispatcher seemingly mocked a woman during the final moments of her life.

On Thursday, the Fort Smith Police Department released the audio of the troubling 911 call, due to numerous requests from the media. Eight minutes into the call, Stevens told Reneau that she was going to die. Reneau then appeared to chastise the woman for driving into the water, which Stevens said she did not see.

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