Business leaders who allow—or are considering allowing—employees to work remotely, should not leave anything to chance. That means thinking through and implementing appropriate guidelines, protocols and other safeguards to ensure they and their companies are not in for any surprises.
, if company executives assume they can trust all of their employees to properly handle the tech-related duties, obligations and responsibilities associated with working remotely, the results of a new survey could force them to reconsider those assumptions. completed in August, executives did not fully trust one-third of their workers to correctly navigate the remote collaboration technology needed to make remote work successful.
Ross recommended requiring that home workplaces “be safe and free from any trip or other hazards that may cause injury. Management must approve of all designated remote workplace areas. Ask your licensed insurance agent to assist your company with creating a safety check list.”Ross said that during established working hours, “employees must be readily available for face-to-face teleconferences, phone calls and respond to emails in a prompt manner.
“This is where a great amount of confusion between management and employees arises. Great care should be used when outlining this information and conveying it to employees,” she counseled.Ross recommended that, “Remote employees should be instructed to exclusively work on all company tasks and company projects on equipment supplied and owned by the company.
“This policy reduces the chance of [a] virus contaminating files, company servers and other company computers. It also helps control company documents,” she noted.Ross advised that, “Company IT professionals should designate what type of internet connection is required for remote employees. Will internet redundancy be required? Will employees be reimbursed for internet expenses? Using hotspots or slow speed internet connections may slow down productivity.
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