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Snapshot 2019: The State Of AI In RetailJudging by the way the words “artificial intelligence” were plastered everywhere at NRF’s Big Show 2019, it is clear that both retailers and vendors are ready to dive in to AI adoption – of some kind. But does the hype match reality?
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10 Ways AI & Machine Learning Are Revolutionizing OmnichannelDisney, Oasis, REI, Starbucks, Virgin Atlantic and others excel at delivering omnichannel experiences using AI and machine learning to fine-tune their selling and service strategies.
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6 Surprises From The 2019 J.D. Power Vehicle Dependability StudyThe much-anticipated J.D. Power 2019 U.S. Vehicle Dependability Study, released today, is full of surprises that suggest the auto industry is moving in some unexpected directions. This year brands with reputations for high quality have fallen while brands regarded as poor quality jumped up.
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