A December 2017 outage at the Atlanta airport lasted nearly 12 hours, led to roughly 1,200 flight cancelations, and cost an airline $50 million.
The outages disrupted a range of services for passengers.
“The most common activity cited were the baggage handling and concessions,” said Heather Krause, a Director for GAO’s Physical Infrastructure team. “But there were instances where gate and boarding, as well as check-in, communications, and flight delays and cancelations, were impacted as well.
The report said airports and the federal government are taking steps to improve electrical systems to prevent these kinds of outages.In some cases that includes installing equipment to generate additional backup power and making improvements to the electrical infrastructure. The report also points out the Federal Aviation Administration is assisting these airports and has grant programs available for infrastructure upgrades.
“Ensuring the resilience of airports’ electrical power systems is a shared responsibility between FAA and the airports,” Krause said. “Both are taking steps to improve resilience.”
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